GitBook eliminated content abuse with Castle's Custom Signals

Confronting the relentless issue of spam and copyrighted content being published on their site, leading to an unbearable amount of DMCA reports per week, GitBook recognized the urgent need for an efficient solution. “The onslaught of malicious users and subsequent DMCA reports was becoming untenable to manage manually,” Remi concedes.

The Solution

The adoption of Castle, with its flexible “Custom Signals” feature and robust automatic action capabilities, fundamentally changed GitBook’s approach to security, automating the prevention and setting up a potent shield against harmful users. “Initially, we were seeking a way to reduce DMCA reports and identify malicious users in real time. Castle not only made this possible but also allowed us to automate the entire process, thus freeing up significant resources,” Remi elucidates.

The Results

Now, with Castle’s proactive security measures and flexible detection capabilities, GitBook is well-equipped to stay one step ahead of potential threats, reinforcing their commitment to content integrity. “The advantage of Castle is that dealing with malicious content is now practically a non-issue. We’ve been able to focus on other vital priorities. Castle has played a crucial role in this transition, significantly reducing the worry of potential copyright infringements,” Remi confirms.