Housecall Pro strengthened fraud prevention with Castle

With web-based platforms facing a continued increase in online threats and account takeovers, Housecall Pro saw the need for a robust, user-centric solution. “Our platform interacts with a multitude of industries and our customers (or Pros) rely on our platform to manage their business, making it essential to remain vigilant against account abuse,” Weisz remarks.

The integration of Castle, with its advanced analytics and session monitoring features, has given Housecall Pro the advantage of automating user activity tracking. By reducing manual tracking, the Housecall Pro team has gained time back to focus on building products to serve their Pros.

With Castle’s behavioral analytics, Housecall Pro is more equipped to promptly identify and prevent login attacks, registration spam campaigns, and suspicious account updates. Castle’s device fingerprinting and risk scores enhance every event, providing the team with a more comprehensive view of user activities.

“Castle has been a valuable ally in our endeavor to provide secure, reliable services. It has allowed our team to focus more on innovation and less on potential security threats.”

Castle’s capabilities have not only accelerated the detection of potential threats for Housecall Pro, but they’ve also enabled proactive blocking and automated step-up authentication, upholding their commitment to their customers.